Since the first case, the global situation with COVID-19 has continued to develop with widespread travel bans now in place and heavy restrictions affecting international travel. The safety and wellbeing of our volunteers is our priority, as well as ensuring everyone with future travel plans is kept informed. Therefore, please find some important information below for anyone with an upcoming trip scheduled.
If you have a trip booked for which you are scheduled to depart in the next 30 days, we recommend:
If you have a trip booked for which you are not scheduled to depart in the next 30 days, we recommend:
Should your upcoming trip be affected or cancelled, we will contact you immediately to inform you and discuss your options.
We understand there is a lot of uncertainty regarding everyone’s upcoming bookings and travel plans and whether they have been affected. We aim to respond to everyone as soon as possible but we kindly ask that anyone with a trip scheduled outside of the next 30 days to please be patient as we are working to urgently assist and support those with imminent travel plans. Thank you.
If you are scheduled to depart in the next 30 days, please call us on +44 (0)208 885 4987.
If you are scheduled to depart more than 30 days from today, please email us at [email protected]